Below is a Pricing & Fees Overview for Gooart Marketplace sellers, outlining all additional costs and the rationale behind our pricing strategy. Sellers should review each section carefully to understand how our fee structure impacts net margins and why discounts are limited.

Summary

Sellers on Gooart Marketplace incur a total of approximately 19% in extra costs per sale, comprised of:

• 5% platform commission to support marketplace operations
• 2% donation to The Befrienders KL Foundation (suicide prevention and emotional support) befrienderskl
• 1% Stripe Climate contribution toward carbon removal Stripe
• 8% Malaysian Service Tax (SST) on taxable services MySSTKPMG
• Stripe payment processing fees (2.9% + USD 0.30 per domestic card transaction, ≈ RM 1.33) StripeFreshBooks

Because foreign manufacturers’ product and shipping costs far exceed those of local production, and with these fixed fees, our current retail prices leave no further margin for seller‑offered discounts (except volume‑based savings when buying two or more of the same item).

1. Marketplace Commission: 5%

Every sale triggers a 5% commission fee, which powers:

• Platform maintenance and security
• Marketing and buyer acquisition
• Seller support and dispute resolution

This ensures a reliable, secure environment for both sellers and global buyers.

2. Charitable Donation: 2% to The Befrienders KL

We commit 2% of each transaction to The Befrienders KL, a non‑profit offering free, confidential emotional support across Malaysia.

• Mission: Prevent suicide and support those in crisis
• Impact: Funds local helpline operations (03‑76272929, 24/7) and awareness programs

3. Stripe Climate Contribution: 1%

To combat climate change, 1% of each sale revenue goes to Stripe Climate, funding permanent carbon removal projects vetted by Frontier’s scientific reviewers, support.stripe.com.

• Enables early‑stage removal technologies to scale
• Aggregates small contributions into a meaningful impact

4. Malaysian Service Tax (SST): 8%

All marketplace‑related services in Malaysia are subject to 8% SST, as per the Royal Malaysian Customs Department, effective 1 March 2024, MySSTKPMG.

• Applies to platform fees, donation processing, and Stripe contributions
• Exemptions: food & beverage, telecom, parking, logistics services remain at 6% BDO

5. Stripe Payment Processing Fees: 2.9% + USD $0.30 (~ RM 1.33)

Stripe applies a standard fee of 2.9% plus USD 0.30 per successful domestic card transaction.

• This covers fraud prevention, currency handling, and global network access
• Equivalent to ≈ 2.9% + RM 1.33 in Malaysia based on current exchange rates

6. Total Additional Sales Cost ≈ 19%

Given this structure, product pricing must absorb all costs without further eroding seller margins. As a result, site‑wide discounts are limited; volume‑based deals (e.g., buy 2+, save) are the primary way to offer savings.

7. Pricing Strategy & Global Focus

• Foreign sourcing: Higher manufacturing and logistics costs make further price mark‑ups infeasible.
• Global market: Sales abroad are not capital outflow—they reflect a win‑win approach: supporting international customers and cross‑border trade.
• Sustainable model: Our made‑to‑order process minimizes overproduction, aligning with eco‑friendly values supported by Stripe Climate contributions.

For questions or to discuss tailored volume discounts, please contact our Seller Support team at service@gooart.space.