{"id":1094,"date":"2018-05-09T07:20:11","date_gmt":"2018-05-09T07:20:11","guid":{"rendered":"https:\/\/gooart.space\/?page_id=1094"},"modified":"2026-02-16T21:44:10","modified_gmt":"2026-02-16T13:44:10","slug":"%e5%b8%b8%e8%a7%81%e9%97%ae%e9%a2%98","status":"publish","type":"page","link":"https:\/\/gooart.space\/zh\/faq\/","title":{"rendered":"\u5e38\u89c1\u95ee\u9898"},"content":{"rendered":"\n<div class=\"faq-container\">\n    <section class=\"faq-section\">\n        <h2 class=\"faq-header\"><i class=\"ph-light ph-package\"><\/i> Order &#038; Shipping<\/h2>\n        \n        <div class=\"faq-item\">\n            <span class=\"faq-question\">1. How long does it take to process my order?<\/span>\n            <p class=\"faq-answer\">Orders are typically processed within 2\u20137 business days. You will receive a shipping confirmation email once your order is on its way.<\/p>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <span class=\"faq-question\">2. Do you offer international shipping?<\/span>\n            <p class=\"faq-answer\">Yes! We ship to many countries, including Malaysia, Singapore, the United States, Australia, Japan, and more.<\/p>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <span class=\"faq-question\">3. How can I track my order?<\/span>\n            <p class=\"faq-answer\">Once your order ships, you\u2019ll receive a tracking number via email. You can check the status of your delivery through the provided link.<\/p>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <span class=\"faq-question\">4. Why did I receive my items separately?<\/span>\n            <p class=\"faq-answer\">To reduce waste, many of our products are made-to-order and may ship from different locations. You may receive separate packages for a single order.<\/p>\n        <\/div>\n    <\/section>\n\n    <section class=\"faq-section\">\n        <h2 class=\"faq-header\"><i class=\"ph-light ph-credit-card\"><\/i> Payments<\/h2>\n        \n        <div class=\"faq-item\">\n            <span class=\"faq-question\">5. What payment methods do you accept?<\/span>\n            <p class=\"faq-answer\">We accept major credit cards (Visa, Mastercard, American Express), debit cards, and other secure payment options available at checkout.<\/p>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <span class=\"faq-question\">6. Will I be charged in my local currency?<\/span>\n            <p class=\"faq-answer\">Orders are processed in the store\u2019s default currency. Your bank or card provider may apply conversion fees if you\u2019re paying in a different currency.<\/p>\n        <\/div>\n    <\/section>\n\n    <section class=\"faq-section\">\n        <h2 class=\"faq-header\"><i class=\"ph-light ph-shopping-bag\"><\/i> Products<\/h2>\n        \n        <div class=\"faq-item\">\n            <span class=\"faq-question\">7. What type of products do you sell?<\/span>\n            <p class=\"faq-answer\">Gooart Space offers artist-designed T-shirts, vinyl stickers, and lifestyle accessories that bring creativity into your everyday life.<\/p>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <span class=\"faq-question\">8. How do I find the right size for apparel?<\/span>\n            <p class=\"faq-answer\">Each product page includes a detailed size chart. Please refer to it carefully before placing your order.<\/p>\n        <\/div>\n    <\/section>\n\n    <section class=\"faq-section\">\n        <h2 class=\"faq-header\"><i class=\"ph-light ph-arrows-counter-clockwise\"><\/i> Returns &#038; Refunds<\/h2>\n        \n        <div class=\"faq-item\">\n            <span class=\"faq-question\">9. Can I return or exchange an item?<\/span>\n            <p class=\"faq-answer\">Because our items are made-to-order, we currently accept returns or exchanges only for defective, damaged, or incorrect products.<\/p>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <span class=\"faq-question\">10. How do I request a return or report an issue?<\/span>\n            <p class=\"faq-answer\">Email us at <strong>service@gooart.space<\/strong> within 7 days of receiving your item, including your order number and a photo of the issue.<\/p>\n        <\/div>\n    <\/section>\n\n    <section class=\"faq-section\">\n        <h2 class=\"faq-header\"><i class=\"ph-light ph-envelope-simple\"><\/i> Contact Us<\/h2>\n        \n        <div class=\"faq-item\">\n            <span class=\"faq-question\">11. How can I contact Gooart Space?<\/span>\n            <div class=\"faq-answer contact-box\">\n                <p>We\u2019d love to hear from you! You can reach us at:<\/p>\n                <div class=\"contact-methods\">\n                    <p><i class=\"ph-light ph-at\"><\/i> <strong>Email:<\/strong> service@gooart.space<\/p>\n                    <p><i class=\"ph-light ph-whatsapp-logo\"><\/i> <strong>WhatsApp:<\/strong> +60 18-203 1776<\/p>\n                <\/div>\n                <p>We usually reply within 1\u20132 business days.<\/p>\n            <\/div>\n        <\/div>\n    <\/section>\n<\/div>\n\n\n\n<style>\n  \/* \u5c45\u4e2d\u5bb9\u5668\uff1a\u63a7\u5236\u6574\u4f53\u5bbd\u5ea6\u5e76\u4f7f\u5176\u5c45\u4e2d *\/\n  #gooart-subscribe-wrapper {\n    width: 100%;\n    display: flex;\n    justify-content: center; \/* \u6c34\u5e73\u5c45\u4e2d *\/\n    padding: 40px 0;\n  }\n\n  #gooart-subscribe-container {\n    width: 100%;\n    max-width: 450px; \/* \u9650\u5236\u6700\u5927\u5bbd\u5ea6\uff0c\u9632\u6b62\u5728\u5927\u5c4f\u5e55\u4e0a\u8fc7\u957f *\/\n    font-family: sans-serif;\n    text-align: left; \/* \u5185\u90e8\u6587\u5b57\u4fdd\u6301\u5de6\u5bf9\u9f50\uff0c\u7b26\u5408\u9605\u8bfb\u4e60\u60ef *\/\n    background: #ffffff;\n    padding: 30px;\n    border-radius: 8px;\n    box-shadow: 0 4px 15px rgba(0,0,0,0.05); \/* \u589e\u52a0\u8f7b\u5fae\u9634\u5f71\u63d0\u5347\u8d28\u611f *\/\n  }\n\n  .subscribe-field {\n    margin-bottom: 20px;\n  }\n\n  .subscribe-field label {\n    display: block;\n    font-weight: bold;\n    margin-bottom: 8px;\n    color: #2e2e2e;\n    font-size: 14px;\n  }\n\n  .subscribe-field input[type=\"email\"],\n  .subscribe-field input[type=\"text\"] {\n    width: 100%;\n    padding: 12px;\n    border: 1px solid #ccc;\n    border-radius: 4px;\n    box-sizing: border-box;\n    font-size: 14px;\n    transition: border-color 0.3s;\n  }\n\n  .subscribe-field input:focus {\n    border-color: #7a424f; \/* \u805a\u7126\u65f6\u663e\u793a\u4f60\u7684\u54c1\u724c\u8272 *\/\n    outline: none;\n  }\n\n  #mc-embedded-subscribe {\n    background-color: #7a424f; \/* \u4f60\u7684\u54c1\u724c\u8272 *\/\n    color: #fff;\n    border: none;\n    padding: 14px;\n    border-radius: 4px;\n    cursor: pointer;\n    font-weight: bold;\n    font-size: 16px;\n    width: 100%;\n    transition: background 0.3s ease;\n  }\n\n  #mc-embedded-subscribe:hover {\n    background-color: #2e2e2e;\n  }\n\n  .hidden-field {\n    position: absolute; \n    left: -5000px;\n  }\n\n  .form-header {\n    text-align: center; \/* \u6807\u9898\u5c45\u4e2d *\/\n    margin-bottom: 25px;\n  }\n<\/style>\n\n<div id=\"gooart-subscribe-wrapper\">\n  <div id=\"gooart-subscribe-container\">\n    <div class=\"form-header\">\n      <h2 style=\"color: #2e2e2e; margin: 0 0 10px 0;\">Newsletter &#038; Get Updates<\/h2>\n      <p style=\"font-size: 13px; color: #888;\">* indicates required<\/p>\n    <\/div>\n\n    <form id=\"mc-embedded-subscribe-form\" action=\"https:\/\/space.us20.list-manage.com\/subscribe\/post?u=d4254ec0b1f035507f3d1b36a&amp;id=94753920e3&amp;f_id=007bc2edf0\" method=\"post\" name=\"mc-embedded-subscribe-form\" target=\"_blank\">\n      \n      <div class=\"subscribe-field\">\n        <label for=\"mce-EMAIL\">Email Address *<\/label>\n        <input id=\"mce-EMAIL\" name=\"EMAIL\" required=\"\" type=\"email\" placeholder=\"e.g. yourname@email.com\">\n      <\/div>\n\n      <div class=\"subscribe-field\">\n        <label for=\"mce-FNAME\">First Name *<\/label>\n        <input id=\"mce-FNAME\" name=\"FNAME\" required=\"\" type=\"text\">\n      <\/div>\n\n      <div class=\"subscribe-field\">\n        <label for=\"mce-LNAME\">Last Name *<\/label>\n        <input id=\"mce-LNAME\" name=\"LNAME\" required=\"\" type=\"text\">\n      <\/div>\n\n      <div class=\"hidden-field\" aria-hidden=\"true\">\n        <input tabindex=\"-1\" name=\"b_d4254ec0b1f035507f3d1b36a_94753920e3\" type=\"text\" value=\"\">\n      <\/div>\n\n      <div style=\"margin-top: 10px;\">\n        <input id=\"mc-embedded-subscribe\" name=\"subscribe\" type=\"submit\" value=\"Subscribe Now\">\n      <\/div>\n    <\/form>\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u8ba2\u5355\u4e0e\u53d1\u8d27 1.\u5904\u7406\u6211\u7684\u8ba2\u5355\u9700\u8981\u591a\u957f\u65f6\u95f4\uff1f\u8ba2\u5355\u901a\u5e38\u5728 2-7 \u4e2a\u5de5\u4f5c\u65e5\u5185\u5904\u7406\u5b8c\u6bd5\u3002\u4e00\u65e6\u60a8\u7684\u8ba2\u5355\u9001\u8fbe\uff0c\u60a8\u5c06\u6536\u5230\u4e00\u5c01\u53d1\u8d27\u786e\u8ba4\u7535\u5b50\u90ae\u4ef6\u30022.\u4f60\u4eec\u63d0\u4f9b\u56fd\u9645\u9001\u8d27\u670d\u52a1\u5417\uff1f\u63d0\u4f9b\uff01\u6211\u4eec\u5411\u8bb8\u591a\u56fd\u5bb6\u53d1\u8d27\uff0c\u5305\u62ec\u9a6c\u6765\u897f\u4e9a\u3001\u65b0\u52a0\u5761\u3001\u7f8e\u56fd\u3001\u6fb3\u5927\u5229\u4e9a\u3001\u65e5\u672c...... <a title=\"\u5e38\u89c1\u95ee\u9898\" class=\"read-more\" href=\"https:\/\/gooart.space\/zh\/faq\/\" aria-label=\"\u9605\u8bfb\u5e38\u89c1\u95ee\u9898\">\u9605\u8bfb\u66f4\u591a<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1094","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/pages\/1094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/comments?post=1094"}],"version-history":[{"count":4,"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/pages\/1094\/revisions"}],"predecessor-version":[{"id":5940,"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/pages\/1094\/revisions\/5940"}],"wp:attachment":[{"href":"https:\/\/gooart.space\/zh\/wp-json\/wp\/v2\/media?parent=1094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}