📦 Order & Shipping
1. How long does it take to process my order?
Orders are typically processed within 2–7 business days. You will receive a shipping confirmation email once your order is on its way.
2. Do you offer international shipping?
Yes! We ship to many countries, including Malaysia, Singapore, the United States, Australia, Japan, and more.
3. How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can check the status of your delivery through the provided link.
4. Why did I receive my items separately?
To reduce waste, many of our products are made-to-order and may ship from different locations. You might receive separate packages for one order.
💳 Payments
5. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and other secure payment options available at checkout.
6. Will I be charged in my local currency?
Orders are processed in the store’s default currency. Your bank or card provider may apply conversion fees if you’re paying in a different currency.
🛍 Products
7. What type of products do you sell?
Gooart Space offers artist-designed T-shirts, vinyl stickers, and lifestyle accessories that bring creativity into your everyday life.
8. How do I find the right size for apparel?
Each product page includes a detailed size chart. Please refer to it carefully before placing your order.
🔄 Returns & Refunds
9. Can I return or exchange an item?
Because our items are made-to-order, we currently accept returns or exchanges only for defective, damaged, or incorrect products.
10. How do I request a return or report an issue?
Simply email us at service@gooart.space within 7 days of receiving your item, including your order number and a photo of the issue.
📩 Contact Us
11. How can I contact Gooart Space?
We’d love to hear from you! You can reach us at:Email: service@gooart.space Phone/WhatsApp: +60 18-203 1776 We usually reply within 1–2 business days.
