Thank you for shopping with Gooart Space!
We are committed to providing you with a smooth and transparent shipping experience.
Please review our shipping policy below.

📍 Processing Time

• All orders are processed within 2–7 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has been shipped.

Please note that processing times may vary slightly during high-demand periods.

🌏 Shipping Destinations

We currently ship to the following countries and regions:

• Australia, Bangladesh, Brunei, Cambodia, Canada, China, Chile, Fiji, the United Kingdom, Hong Kong, India, Indonesia, Japan, South Korea, Macao, Mexico, Malaysia, New Zealand, the Philippines, Singapore, Thailand, Taiwan, the United States, and Vietnam.

If your location is not listed, please contact us at service@gooart.space, and we will do our best to assist.

🚚 Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times depend on your location and the product type.

Estimated Delivery Times:

• Asia-Pacific Region: 5–15 business days
• North America: 7–20 business days
• Europe: 10–25 business days
• Other Regions: 15–30 business days

Delivery times are estimates and may be affected by customs processing, public holidays, or local courier delays.

📦 Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Please allow 48 hours for the tracking information to become available.

If you have not received your tracking details within 7 days after receiving your shipping confirmation, please contact us.

🌿 Sustainable Shipping

Most of our products are made-to-order to minimize waste and overproduction.
As a result, items may be shipped individually if ordered together.

🚨 Important Notes

• We are not responsible for delays caused by customs, postal services, or unforeseen circumstances beyond our control.
• Customers are responsible for providing the correct shipping address.
  If an incorrect address is provided and the order is returned, additional shipping fees may apply for reshipment.
• Any customs duties or import taxes are the responsibility of the customer and may vary by country.

📞 Contact Us

For any questions regarding your order or shipping, please contact us at:
Email: service@gooart.space
Phone: +60 18-203 1776

We are happy to assist you!