Effective Date: April 19, 2025

Who We Are

Gooart Space (“we”, “us”, or “our”) is an online platform offering creative products and personalized merchandise. We are committed to protecting your privacy and handling your personal information fairly.

What Personal Data We Collect

We collect various types of personal information to provide and improve our services:

• Contact Information: Such as your name, postal address, email address, and telephone number.
• Account Information: Username, password, and preferences when you create an account on our site.
• Transaction Information: Details of products you purchase, order status, and payment-related information.
• Payment Information: Payment details necessary to complete your transactions, such as credit or debit card numbers (processed securely through our payment partners).
• Communication Data: Information you provide when contacting customer support or responding to surveys.
• Technical Information: Your IP address, browser type, device information, and other analytics data are automatically collected to enhance site security and performance.

How We Use Your Information

We use your personal information to:

• Process and fulfill orders placed on our website.
• Communicate with you regarding your purchases, support requests, or promotions.
• Improve our website, products, and services through analytics and user feedback.
• Ensure the security and integrity of our platform.
• Comply with legal obligations and resolve disputes.

How We Protect Your Information

We implement appropriate administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration.

While we take reasonable steps to protect your data, no system or network can be guaranteed 100% secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, such as remembering your preferences, analyzing website usage, and delivering personalized content.

You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.

Sharing Your Information with Third Parties

We may share your information with trusted third-party partners only when necessary to operate our services, including:

• Payment processing partners.
• Shipping and logistics providers.
• Technology and security service providers.
• Marketing service providers (if you opt in to receive promotional communications).

We do not sell or rent your personal information to third parties.

Your Rights and Choices

Depending on your jurisdiction, you have the right to:

• Access, update, or correct your data.
• Request deletion of your data (subject to legal requirements).
• Object to or restrict certain types of data processing.
• Withdraw consent at any time where processing is based on consent.

To exercise these rights, please contact us at service@gooart.space.

How Long Do We Retain Your Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

For example:

• Communication records may be kept to resolve disputes or improve services.
• Account and order data are retained for recordkeeping and customer service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Gooart Space
Email: service@gooart.space
Phone: +60 18-203 1776